| Q01. Software name: |
|
| Q02. Software version: |
|
| Q03. AccuScan Hardware (type and number of analyzers, monitors, etc.): |
|
| Q04. Error message(s): |
|
| Q05. Approximate time/date of error(s): |
|
| Q06. Were there any power outages: |
Yes
No |
| Q07. Weather conditions (thunderstorm): |
|
| Q08. Was anyone present when the error(s) occurred: |
Yes
No |
| Q09. Did the status light on analyzer(s) stop flashing: |
Yes
No |
| Q10. Are you using a battery backup power supply (UPS) for the system: |
Yes
No |
| Q11. If yes, what other devices are plugged into the UPS: |
|
| Q12: Are you using a surge protector for the system: |
Yes
No |
| Q13. If yes, what other devices are plugged into the surge protector: |
|
| Q14. Is the lab subject to static buildup/discharge (shock): |
Yes
No |
| Q15. What type of floor is in the lab (carpet, tile, etc.): |
|
| Q16. Are there any other electrical devices in the lab, if so do they automatically turn on and off (fans, heaters, humidifiers, etc.): |
|
| PC Related Questions: |
|
| PC01. MS-Windows version: |
|
| PC02. What is the brand name of the pc: |
|
| PC03. Is the pc a desktop or laptop/notebook: |
|
| PC04. Type and speed of processor (P4/ATHLON): |
|
| PC05. Motherboard (type and chipset): |
|
| PC06. How much RAM is installed: |
|
| PC07. Type of video card (brand/chipset): |
|
| PC08. Amount of RAM on video card: |
|
| PC09. Amount of free hard disk space: |
|
| PC10. Type of network card installed: |
|
| PC11. Is network card enabled: |
Yes
No |
| PC12. Is pc connected to a network: |
Yes
No |
| PC13. Is pc connected to the internet: |
Yes
No |
| PC14. List any internet software installed (Instant Messenger, etc.): |
|
| PC15. Is power management enabled in BIOS setup: |
Yes
No |
| PC16. Is power management enabled in control panel: |
Yes
No |
| PC17. Is screen saver enabled: |
Yes
No |
| PC18. Is a virus scanner installed and enabled: |
Yes
No |
| PC19. Is a printer connected: |
Yes
No |
| PC20. Is "Task Scheduler" running: |
Yes
No |
| PC21. Is any additional software installed? If so list: |
|
| PC22. Is any additional hardware installed? If so list: |
|
| PC23. Is the PC used for any other purpose (besides collecting data from AccuScan equipment): |
|
| PC24. Is any other software ran on the pc while collecting data: |
Yes
No |
| PC25. Does anyone listen to music on the pc while collecting data: |
Yes
No |
| PC26. Is the analyzer(s) connected via a USB or serial port: |
Yes
No |
| PC27. How long is the USB/serial cable: |
|
| PC28. If using a serial port, does it have a 16c550 UART: |
Yes
No |
| |
|
| |
|
